“The important thing is not to stop questioning.” Albert Einstein

Troubleshooting

Are you experiencing difficulties with your student email, internet access or Studiport? Try to find the solution to the problems on this page. 

Student Email

Student email address

To access your student email, please use the log-in details which you received upon matriculation. Your email address looks like this: firstname.lastname@studierende.uni-flensburg.de.

Your university email is the main communication channel between you and the University. Therefore please make sure to check it regularly and to delete emails you don't need anymore. A full inbox will not allow you to receive further emails. 

Please consult the information provided by ZIMT on their page for more information

For specific problems with your email, please contact 

Logo des ZIMT-Servicedesk (Stilisierter Rettungsring)

ZIMT-Servicedesk

Phone
+49 461 805 2112
E-mail
zimt-service-PleaseRemoveIncludingDashes-@uni-flensburg.de
Building
Oslo
Room
OSL 240
Street
Auf dem Campus 1
Post code / City
24943 Flensburg

Internet access

WiFi/WLAN on Campus

To gain access to the WLAN, you need to use your log-in details which you receive upon matriculation at the University. Keep them: they will allow you to connect to the internet on campus and check your email. 
In case you are having difficulty in connecting to the internet, contact the ZIMT office. 

Logo des ZIMT-Servicedesk (Stilisierter Rettungsring)

ZIMT-Servicedesk

Phone
+49 461 805 2112
E-mail
zimt-service-PleaseRemoveIncludingDashes-@uni-flensburg.de
Building
Oslo
Room
OSL 240
Street
Auf dem Campus 1
Post code / City
24943 Flensburg

Studiport

Using Studiport

The details you receive upon matriculation contain the access information to Studiport. You will need to use Studiport for a large variety of actions: from registering for courses and exams to downloading your transcript of records and setting up your schedule. 

The Center of Information and Media Technologies (ZIMT) provides helpful information (only in German a the moment) on this topic. Nonetheless, during the Orientation Week you will attend (or will have attended) an introductory presentation on how to initiate the first steps with Studiport. 

 

Important!

If you fail to re-register in time for the new semester, you will lose access to Studiport!